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For consultancies, agencies and professional practices

A service business paid by card through a payment link

The short answer

A service business gets its invoices paid by card through a payment link under a merchant agreement with a licensed acquirer: the client opens the link, pays, and the money settles to the business account with a reference per invoice. We prepare that agreement from your corporate file and set the links up so the invoice, the VAT treatment and the settlement agree with each other.

Consultancies, agencies, clinics that bill after the visit and practices that bill by the hour all have the same problem: the invoice goes out, the client is abroad or busy, and a bank transfer takes days or arrives short of the bank's charges. A payment link removes the friction on the client's side and puts the acquirer's settlement, with its schedule and its record, on yours.

Because the link carries an amount and a description, it has to agree with the invoice and with the books โ€” the VAT treatment of the service, the currency, the client's name โ€” and the acquirer will look at what the business sells before it enables the feature. That is why this is a corporate-file exercise rather than a sign-up form.

This is for you if

  • You bill clients by invoice โ€” consultancy, design, legal-adjacent services, training, coaching, healthcare after the visit.
  • Your clients are in the UAE and abroad and you want them to pay by card without a transfer.
  • You have no storefront and no need for a website checkout.
  • You want the payment record to reconcile with the invoice and the VAT return.

This may not be the right route if

  • You sell physical goods to many customers โ€” a checkout or a terminal fits better.
  • You want to take card payments personally rather than through a licensed company.
  • You expect the acquirer to enable links without reviewing what the business sells.

At a glance

Indicative cost
The acquirer's rate per payment is in its merchant agreement; the VelaroZone service fee for the application and the set-up is itemised in your engagement letter.
Timing
The application in days once the licence and the settlement account exist; the first link the day the acquirer enables the channel.
What's included
  • The merchant application with links as the channel
  • Links set up to match the invoice, currency and VAT line
  • The first settlements checked against the invoices

What this service includes

  • The merchant application prepared from your corporate file, with payment links as the channel.
  • Links set up so the amount, the description, the currency and the VAT line agree with the invoice.
  • The settlement account confirmed, or opened first through the bank-readiness work.
  • The acquirer's rate, settlement cycle and dispute process explained before you send the first link.
  • One point of contact across the acquirer, the bank and the accounts.

What it does not include

  • The acquirer's decision, its pricing or its timeline.
  • Bookkeeping and VAT returns themselves, which are the accounting service's scope.
  • Any promise that a client will pay.

Process

How the work is sequenced

Each stage has its own dependencies โ€” activity approvals, document legalisation, authority processing, and bank review โ€” and we report progress against them rather than against one overall date.

  1. 01

    Readiness

    Licence activity, settlement account and the invoice template checked against the acquirer's questions.

  2. 02

    Application

    The merchant application lodged with links as the channel.

  3. 03

    Set-up

    Links configured with the descriptions, currencies and references the books need.

Working under your own permit rather than a company? The freelancer page covers that route first.

Prefer to start in writing? Send the details through the contact form.

Start with a structure assessment

In an initial consultation you receive a plain-language decision summary, a document-preparation list, and the next actions for your situation. Current figures are confirmed within your adviser-reviewed route comparison.

Link, transfer or checkout

Three ways a service business gets paid

Which one fits depends on who the client is and where they are.

Payment links compared with bank transfer and a website checkout for an invoicing business.

  • Client experience

    Payment link
    Opens the link, pays by card in a minute
    Bank transfer
    Logs in to their bank, enters details, waits
    Website checkout
    Buys from a page; needs a site and an integration
  • Clients abroad

    Payment link
    Any card, in the currency you price
    Bank transfer
    International transfer with the banks' charges on both sides
    Website checkout
    Any card, but needs the site to carry terms and prices
  • Reconciliation

    Payment link
    Acquirer settlement with a reference per link
    Bank transfer
    Manual matching of transfers to invoices
    Website checkout
    Automatic, if the store and the books are connected
  • Cost

    Payment link
    The acquirer's rate per payment
    Bank transfer
    The banks' transfer charges, often on both sides
    Website checkout
    The acquirer's rate plus gateway charges
  • Fits best

    Payment link
    Invoices to named clients, here and abroad
    Bank transfer
    Large, infrequent payments between businesses that know each other
    Website checkout
    Many customers buying the same things

The service

Card payments: POS machines, payment links and online checkout

The channels, the indicative rates and the comparison with Stripe, Ziina and Checkout.com are on the service page.

See the card-payments service
Modern Dubai office meeting room overlooking the city skyline

Every route is planned against how the business will actually operate in the UAE.

Questions

Frequently asked

Do my clients need an app or an account to pay?
No. The client opens the link in a browser and pays with a card. What they see is your business name and the invoice description.
Can I send a link for an amount in another currency?
Where the acquirer supports it, yes; settlement is in dirhams and the conversion is at the acquirer's rate. Pricing in dirhams avoids the conversion charge on your side.
Is VAT charged on the link?
VAT is charged on the service, and the invoice must show it where it applies; the link simply carries the invoice total. Whether your services are standard-rated, zero-rated as exports or out of scope depends on the facts and the Federal Tax Authority's rules, which the accounting service applies.
What if a client disputes a payment?
The acquirer runs the dispute under the merchant agreement and asks you for evidence โ€” the engagement letter, the invoice, the delivery of the work. A written scope and a signed engagement are the best protection.
Can I take a deposit by link and the balance later?
Yes; each link is its own payment with its own reference, and the books show them against the same invoice.

Sources

Regulations, fees, and eligibility can change. Every regulatory statement is re-checked before publication and dated above.

Legal notes and scope