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Guide

Starting a Real Estate Brokerage in Dubai or the Wider UAE

The short answer

Brokerage is licensed by the property authority of the emirate where the properties sit: the Dubai Land Department, whose site refers to brokers licensed by RERA in Dubai, or Abu Dhabi Real Estate Centre (ADREC), which lists real estate professions licensing. The firm needs approval, and the people who negotiate deals are approved individually. Anti-money-laundering supervision comes on top, from the Ministry of Economy. The thing that most often decides the route is who will actually do the regulated work on day one, and in which emirate, because approvals stop at the emirate boundary and a licensed company with unapproved agents has a licence and no revenue.

Firm approval and individual approval are separate

The company needs its own approval, and every negotiating agent needs an individual one. The company is the easiest to obtain. A licensed entity with plausible activities still cannot field an unapproved agent or advertise a unit it has no authority to market.

Make a list of the people who will do regulated work and confirm with the authority that each can be approved in the emirate concerned. Do this before you choose the entity. In Dubai, each broker needs a card issued through the Land Department's Trakheesi system. The published fee is AED 500, the broker exam is AED 700 plus a AED 10 knowledge fee and a AED 10 innovation fee, and the applicant needs a Dubai Police certificate of good conduct. The card's validity is linked to the trade licence. People over 55, and brokers with 5 consecutive years in the same real estate office, are exempt from the exam. In Abu Dhabi, ADREC lists licensing and accreditation services for real estate professions. Qualification steps change by emirate, so ask the authority what each of your people must complete.

Calling the business a referral network or a marketing agency does not keep it outside the regime if its people negotiate terms and share in commission. A firm that only introduces clients without negotiating sits differently from one that closes deals. Map the real customer journey first.

Listings, advertising and developer projects

Every listing needs someone with authority behind it. In Dubai, advertising needs a permit issued through Trakheesi. The published fee is AED 1,000 for most permit types, AED 5,000 for a project launch event, plus an AED 20 knowledge and innovation fee, and processing takes 1 working day. A broker applying must attach a copy of the marketing contract with the property owner for most permit types, including online and classified advertisements. In Abu Dhabi, ADREC describes Madhmoun as an MLS platform where users can browse listings and verify advertisements. Check current advertising rules with the authority before you spend on portals.

Off-plan work adds a second check: whether the developer and the project are approved. The Land Department publishes a list of developers it has approved, and the project status enquiry shows completion for projects in Dubai. A brokerage selling a project that cannot be verified is the one carrying the dispute. For how developers are approved, see real estate development.

Cross-emirate and overseas marketing need their own check, because one emirate's approval does not cover another.

Deposits, commissions and AML

Decide now whether the firm will ever hold a deposit. If it will not, say so in the contracts and keep client money out of the firm's account. If it will, treat that as the single biggest banking question in the business.

Brokers are also covered by the Ministry of Economy's AML supervision of designated non-financial businesses, which includes real estate. The Ministry's page lists supplemental guidance for real estate agents and brokers, a circular on real estate activity reports, and guidance on customer due diligence and suspicious-transaction reporting. It also lists goAML registration for reporting entities. Ask the Ministry whether and how your firm must register before you take your first client.

Banks look hardest at the commission and deposit flows: who pays the firm, for what, and whether client money ever sits in the account. One consistent account of how a deal becomes a fee, from authorised listing to signed agreement to invoiced commission, should match across the website, the contracts and the bank file. See corporate bank account readiness for how that file is built, and source of wealth and funds where owners' funds need explaining.

Structure, people and premises

The entity that signs commission agreements should employ the approved brokers and carry the professional duties behind each deal. Referral vehicles and an overseas parent can exist alongside with a real role. If you combine residential brokerage, an off-plan agency and overseas marketing, the permissions and money rules differ for each line, and separate entities per line are often easier to run than one firm explaining exceptions. Combining them does not simplify banking.

Under a mainland company or a free-zone entity (see free zone or mainland), brokerage rules follow the property, not the entity. Choose the entity's home for the properties it will sell.

The recurring cost matters more than the setup cost. Every approved agent, the office and the portals renew on their own cycles, so the firm's economics move with headcount, as do residence visas for each fee-earner. Cost depends on the route, and Velarozone's own fee is itemised in the engagement letter (see how Velarozone works).

What commonly goes wrong

  • Using external agents who are not individually approved.
  • Advertising units without verified permission.
  • Receiving buyer deposits into the brokerage account.
  • Assuming one emirate's approval covers another.

All four are cheap to prevent and costly to defend. Compare routes on renewal cost per approved agent, permitted operations and banking treatment, not on incorporation fees. Launch is gated by the slowest individual approval, not the fastest certificate.

Container terminal and cranes at a Dubai port

General guidance here; the detail that matters depends on your activity and markets.

Questions

Frequently asked

Can my team work in Abu Dhabi on a Dubai approval?
Treat the approval as tied to the emirate. Confirm with each authority what your people need, and do not assume one covers the other.
Can I pay freelancers a commission for introductions?
If they negotiate or advertise for you, expect them to need approval. If they only pass a name, the position is different. Describe the actual role to the authority before paying anyone.
Do I need to register for anti-money-laundering reporting?
Real estate is within the Ministry of Economy's supervision of designated businesses, and the Ministry publishes guidance for agents and brokers. Confirm the registration steps with the Ministry before trading.
Can the firm hold the buyer's deposit?
Decide this before opening accounts. Confirm with the authority whether it may, and under what arrangement, and keep the answer consistent in your contracts and bank file.

Get your UAE setup plan

Velarozone maps the firm and broker approvals, the money-handling boundaries and the running cost per approved agent before anything is filed.

Apply this to your own situation

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This guide provides general information, not legal, regulatory, tax, investment or financial advice. It does not guarantee a licence, authorisation, visa, bank account, funding or tax outcome.

General information drawn from the CBUAE Rulebook, including the Retail Payment Services and Card Schemes Regulation (C 15/2021), and Cabinet Resolution No. (134) of 2025 as published, not legal or tax advice. Rules and guidance change, so confirm the current text and each institution's own requirements before you submit.