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Guide

How to Set Up an AI Safety, Evaluation or Model-Audit Company in the UAE

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The short answer

No UAE authority issues a licence for "AI auditing" as an activity. A mainland or free-zone licensing authority grants the commercial licence. What the company may do with client data is governed by Federal Decree Law No. 45 of 2021 on personal data, which the UAE Data Office oversees as federal regulator. Testing live systems adds cybersecurity rules. The route turns on whether the company gives independent assurance that a customer or regulator relies on, or only internal testing under a client's own authority.

Who decides what, and where the gap sits

The licensing authority (a mainland Department of Economy and Tourism or a free-zone authority) decides whether the company exists and what commercial activity it may describe itself under. That authority does not test or approve the quality of an AI evaluation.

Two separate perimeters sit beside the licence. UAE data-protection law governs how the company may collect, process, store and transfer personal data that reaches it during an engagement: model training data, customer records, or outputs that contain personal information. Where the company's testing involves actively probing a live system for weaknesses, that work sits inside cybersecurity and unauthorised-access rules, so testing without the system owner's written authority is not a grey area to be solved by a confident licence description.

The UAE Telecommunications and Digital Government Regulatory Authority (TDRA) regulates telecommunications and digital-government infrastructure; where an evaluation touches regulated ICT or telecom services, ask TDRA directly whether its rules apply before describing that work on the licence. The UAE Cyber Security Council sets the national cybersecurity strategy and coordinates policy across sectors; it is the body to approach on how national cyber-risk policy affects a testing or assurance business, rather than a day-to-day licensing desk. Treat both as authorities to confirm with directly, not as a settled answer this guide can give in advance.

What the regulator actually requires

The UAE Strategy for Artificial Intelligence 2031 sets the federal direction for AI adoption and governance; it is a policy document, not a licensing scheme, so it does not itself create an approval category for an evaluation company to apply against. The practical requirements that do bind the business sit in UAE data-protection law: how personal data is processed, on what legal basis, how long it is kept, and what happens to it once an engagement ends. Build the data-handling answer from the official data-protection source itself, not from a generic privacy-policy template, because an evaluator that receives training data, prompts or outputs containing personal information is a processor in its own right for as long as it holds that data.

Where the evaluation involves actively testing a production system, get the client's written scope and authority on file before work starts, and keep it. That document is also what a bank, insurer or counterpart will ask to see first.

How money moves and what a bank looks at

Banks and enterprise customers will ask what data the company touches, who owns the test findings, and whether the company's claims about independence or certification can be evidenced by a contract rather than a marketing line. A signed statement of work describing the evaluation methodology, its scope and its limitations is the single strongest piece of evidence in the pack.

Prepare before onboarding:

  • the evaluation methodology and its stated limitations, in writing;
  • a representative statement of work and sample report;
  • the data-access, security and deletion controls applied to anything received from a client;
  • evidence of evaluator competence and how conflicts of interest are managed.

The work on corporate bank account readiness sets out how that evidence pack is assembled and reconciled with the financial model before a bank sees it. Cost is built in layers, and Velarozone's own fee is itemised in the engagement letter rather than published as a headline figure; how Velarozone works sets out the approach.

Ownership, roles and who signs the opinion

Decide, before incorporation, whether the company issues opinions, scores or attestations in its own name, or only supports a client's internal testing. The first role carries professional-liability exposure that the second does not, and insurers price the two very differently. Name who within the company is accountable for sign-off on any report that goes to a customer's board, regulator or auditor, and keep that person's competence and conflict-of-interest position on file, not only in a CV.

Where a foreign parent holds the evaluation methodology, accreditation or brand, and the UAE entity delivers the service locally, the ownership and licensing chain between the two needs the same care as any technical-services franchise; see regulated and complex ownership setup. A written business plan and supporting documentation is where the methodology, the roles and the budget are tied together before a bank or investor sees them.

What commonly goes wrong

  • Marketing an internal test as independent certification.
  • Testing a production system without the client's written authority on file.
  • Training on, or retaining, customer prompts or outputs without a documented legal basis.
  • Issuing a risk score or opinion without recording the methodology and its limitations.
  • Assuming the commercial licence answers the data-protection and cyber-testing questions, when it answers neither.

Operating once licensed

Specialist evaluators and security testers who are not UAE or GCC nationals need their own residence visas, tied to the licensed entity; confirm visa quota and category with the licensing authority before hiring plans firm up. Secure test environments and client data held on UAE soil raise data-residency and deletion questions that should be answered once, in writing, and applied consistently rather than re-decided per client. Licence renewals and any sector-specific confirmations run on their own cycles; track them separately from each client engagement's own start and end dates.

Downtown Dubai skyline with the Burj Khalifa at golden hour

General guidance here; the detail that matters depends on your activity and markets.

Questions

Frequently asked

Does the company need a specific "AI audit" licence?
There is no dedicated AI-audit licence category. The commercial licence authorises the company to trade; it does not certify evaluation competence or authorise testing of systems the company does not own. Data-protection and cyber-testing rules apply regardless of how the licence is worded.
Can we describe our reports as "certification"?
Only where the claim matches what was actually tested and what standard was applied. Using certification language for an internal assessment that was never independently verified is the single most common complaint source in this sector; keep the methodology and limitations statement as the document that supports whatever the report says.
Do we need the client's permission before red-teaming their system?
Yes. Written, scoped authority from the system owner should exist before any testing of a live system begins, and it should state what was in scope and what was not.
What happens to customer data once an engagement ends?
Federal Decree Law No. 45 of 2021 on personal data and your client contract decide this, not convention. Set retention and deletion rules before the first engagement and apply them to every client.
Does a free-zone licence change any of this?
The licence location changes the licensing authority and the activities on offer. It does not remove Federal Decree Law No. 45 of 2021 or the cyber-testing rules, and it creates no AI-specific exemption. Some free zones, such as ADGM, run their own data protection office, so check which regime your entity falls under.

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Velarozone compares the assurance role, the data and cyber perimeter, and the bank evidence against your actual methodology and client base before anything is filed.

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This guide provides general information, not legal, regulatory, tax, investment or financial advice. It does not guarantee a licence, authorisation, visa, bank account, funding or tax outcome.

General information drawn from the CBUAE Rulebook, including the Retail Payment Services and Card Schemes Regulation (C 15/2021), and Cabinet Resolution No. (134) of 2025 as published, not legal or tax advice. Rules and guidance change, so confirm the current text and each institution's own requirements before you submit.